All the answers to your questions!
Are you experiencing an issue on the platform ?
Click the "Feedback" button on the right side of the screen. Your feedback is sent directly to our developers to improve your experience.
How does the credit system work ?
Ten credits correspond to one appraisal. Credits are deduited as soon as the appraisal is created. Once the first PDF is generated, the analyzed address is permanently locked and can no longer be modified. You can then regenerate the PDF as many times as necessary (to refine your settings or data) without any additional credit consumption.
At the organizational level:
- Purchase of a credit stock by the organization.
- Manual distribution of credits between users,
- Or activation of the automatic mode, allowing all members to draw directly from the organization's common credit pool.
Who buys credits in an agency ?
Credits are purchased by the agency administrators. They can then distribute them manually among the different users, or activate the automatic mode, giving all members common access to the agency's credit pool.
Can I modify the report after it has been generated ?
Yes, you can modify the report after it has been generated. Only the postal address is locked after the first generation. Once the PDF is generated, it can no longer be modified.
Can I test the platform before buying credits ?
Yes, absolutely. When you sign up, you receive ten free credits to test the platform for free before making a purchase.
Do my credits have an expiration date ?
No, your credits are acquired permanently and have no expiration date.
What types of files or elements can I include in the report?
You can integrate all types of image or PDF files into the report. In addition, dedicated zones are provided to add EPC, electrical, and asbestos certificates, so they are automatically integrated into the final report.
What is a real estate appraisal conducted with XPR.IMMO ?
A real estate appraisal via our platform is a rigorous and structured analysis of a property's value. Unlike a simple online estimate, it relies on precise technical, urban planning, and mapping data. Our tool allows experts to collect this data on-site to produce an official document recognized by banks and government authorities.
How does your automatic report generation work ?
The XPR.IMMO automatic report uses advanced algorithms and artificial intelligence to structure your observations. Once the property data is entered (characteristics, photos, EPC certificates), the system instantly generates a complete PDF document. This reduces drafting time by up to 10 times compared to traditional methods, without compromising on quality.
Are the generated reports compliant with Belgian standards ?
Yes, absolutely. XPR.IMMO was designed specifically to meet the requirements of the Belgian market. Each automatic report complies with the standards of the chambers of experts, the FPS Economy, and banking institutions in Belgium. Whether you are in Brussels, Wallonia, or Flanders, your documents are legally and professionally valid.
What are the advantages of the automatic report for a real estate expert?
The main advantage is the productivity gain. By automating the layout and the integration of administrative data (land registry, zoning, risks), the expert can focus on their core business: value analysis. The automatic report also guarantees perfect consistency across all your real estate appraisal files.
Can I modify my real estate expertise after the report has been generated ?
Yes. The platform offers great flexibility. Once the initial automatic report draft is created, you can modify the comments or adjust the comparison points. Only the property address is locked after the first generation to ensure the integrity of the real estate appraisal mission.
Is a subscription necessary to use XPR.IMMO ?
No, our service operates on a credit-based system with no mandatory subscription. You purchase credit packs according to your production needs. This allows flexible cost management, whether you perform a single real estate appraisal per month or dozens of reports per day.
How does the AVM model guarantee the accuracy of my reports ?
The XPR.IMMO AVM (Automated Valuation Model) is not a simple automated estimate. It cross-references thousands of updated comparison points with the intrinsic characteristics of the property. This tool processes raw data to provide you with an ultra-reliable statistical basis, which you then refine with your on-the-ground expertise for surgical precision.
Is the generated report 100% compliant with Febelfin requirements ?
Absolutely. Our platform was developed to meet point-by-point the standards imposed by Febelfin. By using XPR.IMMO, you automatically generate reports structured according to the expectations of credit departments in major Belgian banks, thus reducing the risk of rejection or requests for corrections.
Can I perform Vlabel, RICS or TEGoVA appraisals through the platform ?
Yes. The strength of our solution is its versatility. Whether you need to meet a regional fiscal requirement (Vlabel) or rigorous international standards (RICS Red Book, TEGoVA Blue Book), the integrated methodology secures your work. You have a strict normative framework that protects your professional liability.
How does the redistribution of bank assignments (BNP, ING, etc.) work ?
By joining the XPR.IMMO expert network, you become one of our local referents. When a financial institution such as BNP Paribas Fortis or ING requests an appraisal through our platform, we redistribute the assignment to the nearest geographically certified expert. We manage the administrative side and the relationship with the ordering party: you focus on the appraisal.
Does the automatic valuation tool replace the human expert?
Not at all. We believe in synergy. The tool automates time-consuming tasks (data collection, mapping, statistical calculations) to allow you to deliver a report in 5 minutes. Your role remains central: you validate the data, provide your SWOT analysis and sign the report. It is your expertise, augmented by technology.
What are the advantages of joining the network for an independent expert ?
Joining XPR.IMMO offers you three growth levers:
- Visibility: Direct access to major ordering parties (banks and institutions).
- Productivity: Massive time savings on report writing.
- Credibility: The assurance of permanent compliance with legislative and banking developments in Belgium.
What is the difference between a standard appraisal and an AI expert report ?
A standard appraisal is often an indicative valuation opinion, sometimes perceived as subjective by banks. The expert report generated by our AI agent is based on rigorous data analysis, certified comparison points and neutral calculation methods. It is a technical, independent and structured document, designed to be unassailable before financial institutions.
Is the XPR.IMMO expert report accepted by all banks?
Yes. Our reports are drawn up to meet the requirements of Febelfin and major credit institutions in Belgium (BNP Paribas Fortis, ING, KBC, etc.). By using RICS and TEGoVA standards, we guarantee total compliance that facilitates mortgage credit approval for your clients.
How does AI select the comparison points?
Our algorithm analyzes in real time thousands of transactions and similar properties on the Belgian market. It does not stop at the price per m²: it weights the valuation according to precise criteria (technical condition, energy performance, land and living area) to reflect market reality at time T.
What is the average time to obtain a finalized report ?
Thanks to the efficiency of the AI agent, the writing cycle is considerably reduced. Where a standard appraisal can take 15 days, our optimized process allows maximum responsiveness, essential to avoid blocking a preliminary contract signature or credit agreement.